How can we help ?

How can we help?

FAQ

Ordering

What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

Can I cancel my order?

Take control of your order with our cancellation policy. As long as it hasn't been accepted by our partners, you have the freedom to cancel it. Stay updated with email notifications about the status of your order.
If you would like to cancel your order, we encourage you to reach out to us as soon as possible.

Our Customer Success Team is here to assist you and ensure a smooth process.

In the event that your order has already been accepted and cannot be canceled, we still have you covered with our 14-day free return policy.

You can find more information about our return policy here.

If you are unsure about the status of your order or if you still can cancel it, please reach out to us.

Do you need further help?
Should you have any more questions, you can contact us here.

Shipping and Returns

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

we offer free shipping Experience the convenience of no-cost shipping for all your orders.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order.

Once your order is fulfilled, you will receive an email notification with your tracking information. Upon successful placement of your order, our fulfillment team will promptly send you a confirmation email, affirming the receipt of your order.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Get in touch

Have questions about your order, or a general enquiry?